EXECUTIVE
SUMMARY: |
A ColdFusion and HTML Developer with over 10 years of full-time professional experience -- 5 of which were spent on the award winning top tier of a Fortune 500 Company corporate intranet. |
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HIGHLIGHTS: |
- Maintains and troubleshoots existing ColdFusion (versions 5-8) applications and develops and debugs new applications from scratch
- Incorporates MS Access, MS SQL Server 2000-2005, and a proprietary employee telephone database in database-based applications
- Has core skills in HTML & XHTML, ColdFusion, and SQL Server
- Has additional skills in CSS (Cascading Style Sheets), Graphics (Paint Shop Pro 7), Usability, and Accessibility
- Has knowledge and experience with JavaScript, Project Management, Fusebox 3, Visio, VSS (Visual SourceSafe), Oracle, Red Hat Linux, XML, WAP, SDLC, Networking, and Security
- Has experience as a contractor for the USAF on three different contracts and an understanding of DoD security policies and security best practices such as OPSEC, Information Protection, Information Assurance, and Force Protection
- Demonstrates continually expanding web development experience on an on-line portfolio
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OBJECTIVE: |
Develop high quality and extremely usable and accessible web sites, solve problems through Internet/intranet technology, and address my employer's requirements with multiple skills and a continually expanding knowledge base. |
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PROFESSIONAL
SKILLS:
(Numbers in
parenthesis are
for years of
experience) |
Web Design: HTML & XHTML(11), ColdFusion versions 5-8 (8), CSS(8), Fusebox 3(2).
Project Management: Use Cases(1), Requirements Management(1), Usability(5), Accessibility(1).
Operating Systems: UNIX(5), DOS(7), Windows 3 - XP(14), Apple/MacIntosh(3).
Software: Dreamweaver 8(4), MS Office 2003(7), Visio(1), Adobe Acrobat(3), ColdFusion Studio 4(3), Visual SourceSafe (2), Trelix (1), PeopleSoft CRM (.25).
Database: MS Access(2), SQL(5), MS SQL Server 2000-2005 (5), Oracle(.5).
Graphic Design: Adobe Photoshop(1), Paint Shop Pro 7(8).
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| DATES | POSITIONS |
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| 02/10 - present |
Employer description: Administrative and general management consulting company
COMPUTER SYSTEMS ANALYST (civilian contractor to a DoD organization.)
Develop and maintain Access, SQL Server, and Oracle databases, HTML web pages, and ColdFusion applications in classified and unclassified environments. Troubleshoot hardware/software problems, support MS Office programs and MS Windows OS, document code to standard, and generate reports.
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| 01/09 - 02/10 |
Employer description: A global software application development and support services provider serving Department of Defense and many commercial companies
- COMPUTER PROGRAMER (01/09 - 01/10) - (civilian contractor to a DoD organization.) Developed website interactive applications in a ColdFusion MX 7 environment; maintained assigned websites, pages, and associated applications. Performed tasks on SQL Server 2000 databases to include maintenance and query. Ensured all products and deliverables met industry and client technical requirements, were of the highest quality, and were delivered in accordance with contract schedule. Served as a member of a team to resolve problems. Performed other technical assignments as directed or at the request of the client. Researched reported problems and provided technical advice.
- SENIOR TECHNICIAN (01/10- 02/10) – Maintained SharePoint extranet portal and developed a HTML/JavaScript client side application demo.
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| 06/08 - 08/08 |
Employer description: a world leader in science and technology research (Client: one of the worlds leading providers of IT solutions and services to retailers and retail banking.)
SYSTEMS ANALYST
Coded several new and existing internal ColdFusion (versions 5-8) web applications to the client's requirements, updated the SQL Server databases, moved tools between applications, web servers, & versions of ColdFusion, and administered IIS and ColdFusion servers.
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| 05/08 - 06/08 |
Employer description: A global staffing and workforce management company
COLDFUSION MX PROGRAMMER
Used ColdFusion MX, SQL Server, JavaScript, Visual SourceSafe, and Cisco VPN to develop and enhance the company web site and a powerful online environmental information management system to provide environmental, health, and safety managers with instant access to information and management tools.
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| 01/07 - 03/08 |
Employer description: A custom software and database solutions provider serving Department of Defense and many commercial companies.
SENIOR SOFTWARE ENGINEER (civilian contractor to the DoD)
Supported the operational mission of Basic Military Training for the USAF by designing, developing, implementing, and maintaining static web pages, CSS (Cascading Style Sheets), PDFs, user guides, documentation, Microsoft SQL Server 2000 databases, and over 24 dynamic ColdFusion MX web applications. The Sr. Software Engineer normalized databases, renamed variables, and reformatted and documented existing applications to facilitate maintainability. He also provided help desk assistance on the operation of programs and assistance when problems were encountered.
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| 11/03 - 12/06 |
Employer description: Global business and IT services firm. (Client: Kentucky Department of Education in Frankfort, KY)
Bouton was originally hired for the dual role of QA Tester and Help Desk Agent but after a major department wide reorganization he was assigned the role of Senior Web Application Service Desk Analyst and Knowledge Tree Web Master.
- KNOWLEDGE TREE WEB MASTER (11/04 - 12/06) Wrote and maintained SOP documentation and maintained internal knowledge base in ASP web page format on dedicated web server on an internal network. Fully documented all aspects of Web Applications support.
- SERVICE DESK ANALYST (11/05 - 12/06) - Solely responsible for supporting 32 Web Based Applications for the Kentucky Department of Education (KDE) Information Technology customer base (176 districts, public users, and KDE staff employees.) Utilized appropriate people skills and technical troubleshooting skills to resolve the customer's incident or escalation of the incident to developers or application owners. Coordinated and lead job specific meetings.
- QUALITY ASSURANCE TESTER (11/03 - 11/04) - Conducted evaluation/testing of ColdFusion and ASP.net web application and data systems on both Mac and Intel operating systems, and attended regular staff meetings. Co-authored QA Accessibility Guidelines adopted by the Commonwealth Office of Technology.
- KETS HELP DESK AGENT (11/03 - 11/05) - As one of two analysts assigned to web applications, provided telephonic and email based support and troubleshooting for web applications, maintained accurate documentation of issue resolution, and monitored and maintained escalation processes.
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| 05/03 - 10/03 |
Employer description: National provider of outsourced communication solutions
TECHNICAL SUPPORT AND CUSTOMER SERVICE REPRESENTATIVE - Provided troubleshooting assistance to users of wireless products and services for the company's client, a leading Internet service provider: Worked with incoming callers to determine their problem, performed research utilizing online tools, provided instructions to the caller, and assisted callers with questions regarding their wireless products, service or special account questions. |
| 02/99 - 03/03 |
Employer description: Fortune 500 global telecommunications company
In fours years working on the corporate intranet, Bouton held 4 positions, worked on over 70 web sites -- including Corporate Policies, Employee Benefits, Workforce Diversity, the charitable foundation site -- and served nearly 100 clients.
- ANALYST - Developed and maintained ColdFusion 4 web applications -- with Fusebox 3 and SQL -- and HTML based intranet web sites including almost all of the Human Resources sites. Answered employee Intranet portal email. Helped clients through the Project Management Tracking Database process.
- MANAGER - CONTENT DEVELOPMENT - Gathered requirements, managed projects, and developed ColdFusion 4 applications and web sites for the intranet. Maintained many intranet web sites and applications including most of the Human Resources sites and many of the Corporate Policies pages. Updated Career Path site in time for two corporate mergers. Created a prototype of the new Content Maintenance Request Form and worked as a client with the CMRF development team. Trained fellow employees in HTML and maintained intranet continuity by informing the new managers about the publishing policy and META Tag Generator application.
- INTRANET DEVELOPER - Developed web pages, ColdFusion 4 applications, and graphics used on Human Resources Intranet sites. Maintained roughly half the Human Resources sites and applications on the intranet including the Employee Benefits site, a CGI-Perl application with hundreds of web pages and PDF documents and a full time job in itself. Completely reorganized the Employee Benefits site to remove duplicate images in multiple sub directories, which in one instance saved 1024 KB in storage space on a heavily utilized server.
- ASSOCIATE INTRANET DEVELOPER - Developed web pages and graphics used on Tier 1 of the corporate intranet including the META Tag Generator -- a JavaScript application which simplified the incorporation of the corporate intranet publishing policy. Meet with clients and supervisors to develop sites to their specifications.
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| 02/98 - 02/99 |
Employer description: National information technology and communications staffing and services company
INTRANET CONSULTANT to the fore mentioned Fortune 500 global telecommunications company (as Associate Intranet Developer)
Developed web pages and graphics used on Tier 1 of a Fortune 500 global telecommunications company's intranet. Met with clients and supervisors to discuss intranet projects. |
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RECOGNITION: |
- Spot Award - August 2006
- Employee of the Month - August 2001
- CIO Magazine's 1999 Web Business 50/50 Award (group honor.)
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EDUCATION: |
University of Texas, Austin Texas. Bachelor of Fine Arts Candidate.
BACHELOR of ARTS in FINE ARTS, GPA: 3.3 |
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CONTINUING
EDUCATION: |
- Computer Programming Classes - San Antonio College
- Network + - Summer 2010
- Fundamentals of Networking Technologies - Fall 2009
- Introduction to PC Operating Systems - Spring 2008
- Programming a Microsoft SQL Database - Spring 2008
- Web Authoring - Fall 2007
- Introduction to Oracle SQL - Fall 2007
- Web Page Programming - Summer 2007
- Program Logic and Design - Spring 2001
- Introduction to Computer Programming - Fall 2000
- Introduction to C++ Programming - Spring 1997
- Database Design - Lexington Community College - Fall 2004
- Introduction to Java Programming - TechNow - January 27 - 31, 2003
- Introduction to Use Cases - Project Management Leadership Group - October 11-12, 2001
- Requirements Management - Project Management Leadership Group - October 10, 2001
- Web Sites that Work: Designing with Your Eyes Open - User Interface Engineering - August 20-21, 2001
- FastTrack to SQL - RemoteSite Technologies - June 14-15, 2001
- Advanced ColdFusion - Barker Pacific Group - September 27 - 29, 2001
- User Experience World Tour 2000-2001: Main Event - Nielsen Norman Group - January 8, 2001
- Beginning ColdFusion - Barker Pacific Group - Summer 2000
- The Shell and Editing (Unix) Fortune 500 global telecommunications company March 17-19, 1999
- Unix Orientation Fortune 500 global telecommunications company March 16, 1999
- Manager Camp - Fortune 500 global telecommunications company - May 3 - 7, 1999
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LICENSES and
CERTIFICATIONS: |
- CompTIA A+ Certification
- Texas Paraprofessional Certificate: Educational Secretary I
- BlackBerry Certified Technical Associate
- BlackBerry Certified Customer Support Associate - Tier I
- BlackBerry Certified Customer Support Associate - Tier II
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VOLUNTEER WORK: |
- Employer's Holiday Party Planing Comittee - Fall 2010
- Phone Bank Volunteer for Operation Home Cooking at Lackland Air Force Base - November 2007
- Judge for the 19th annual Kentucky Technology Student Association (KY TSA) state conference's competitive events - March 31, 2006
- Volunteer at Top Drawer Thrift Store (Project Transitions)
- Company Secretary for Vortex Repertory Company
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